The Standard™ is ideal for regular upkeep.

The Deep™ is best if it’s been a while or you want interior appliances and detailed surface work.

The Move™ is designed for empty or near-empty spaces during transitions.

The Postpartum™ and Afterparty™ are specialized resets with added focus and care.

If you're unsure, The Deep™ is usually the safest choice.

Most Standard cleans take 2–5 hours.
Deep and Move cleans typically take 3–7 hours depending on size and condition.

We schedule arrival windows to ensure reliability across NYC.

No. As long as access is clearly provided, you do not need to be present.

If we cannot access the property, the appointment is treated as a same-day cancellation.

We ask that surfaces be reasonably clear of excessive clutter.

For Deep or Move services that include interior cabinets or appliances, those areas must be emptied prior to arrival.

Yes. Our team arrives fully equipped with professional tools and products.

Postpartum services use fragrance-free products.

We prioritize effective, eco-friendly products. Fragrance-free options are used for Postpartum services.

If you have sensitivities, please note them at booking.

Notify us within 24 hours and we will return to address the specific area.

We do not issue refunds in place of re-cleans.

If the condition significantly differs from what was selected at booking, we may adjust pricing or recommend upgrading to The Deep™ or The Move™.

We move light, accessible furniture only. We do not lift heavy items or disassemble appliances.

Pets must be secured or safely contained during service.

You may reschedule or cancel up to 48 hours before your appointment without penalty.

Cancellations within 48 hours are subject to fees outlined in our policy.

We do not offer construction-level cleans. The Standard, Deep, and Move services are not designed for active renovation cleanup.

Yes. All services are prepaid at booking to secure your time slot.

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